Notice of Withdrawal – Proposed Amendments Respecting Disclosure of Information by Ombudsman Service to IIROC – Investment Industry Regulatory Organization of Canada (IIROC)

Market Regulation Document Type
IIROC rule review

IIROC is publishing a Notice withdrawing proposed amendments to IIROC Rule 9500 respecting disclosure of information by ombudsman service to IIROC (the Proposed Amendments). IIROC initially published the Proposed Amendments for public comment on October 17, 2019. The Proposed Amendments were intended to eliminate restrictions on information IIROC can receive from its approved ombudsman service, the Ombudsman for Banking Services and Investments (OBSI); align IIROC’s requirements with those of other Canadian securities regulatory authorities; and eliminate inconsistency between the IIROC Rules and the OBSI Terms of Reference.

In light of comments received and IIROC’s current development of comprehensive amendments respecting reporting, internal investigation and client complaint requirements, IIROC has decided to withdraw the Proposed Amendments and include them as part of the upcoming proposed amendments respecting reporting, internal investigation and client complaint requirements. Comments received on the Proposed Amendments will be considered as part of that project.

A copy of the IIROC Notice of Withdrawal can be found at